AI up front, a real human behind it

Your customers message you around the clock. You shouldn’t have to.

AI answers instantly, 24/7. A real human handles everything else. Your inbox, finally under control.

Try it — $1 for 7 days Book a Call

2,000+ tickets/month included
No per-seat fees
Live in minutes

Live inbox

Always on

MO
Marcus O.
New
Do you deliver to Nairobi, and how long?
PS
Priya S.
AI replying
I think I was double-charged on my card.
DR
Daniel R.
Answered
Can I still change my delivery address?
Updated to your new address. Confirmation is in your inbox.
AB
Amara B.
Answered
Where's my order #10482?
Shipped Tuesday — arriving Thursday. Here's your tracking link.

Answered by AIRouted to a human

01The problem

Right now, support is running you.

Not the other way around. Here’s what an ordinary Tuesday actually looks like.

“Where’s my order” — for the fifth time today.

1× the same question, today alone

Customers waiting hours for a simple answer.

03:12:41

Oldest unanswered message

You, answering the same three questions on repeat instead of running your business.

Where's my order?
Can I return this?
When does it ship?

Every single day

02The fix

One inbox, two lanes, nothing dropped.

Voiyada reads every message the second it lands and sorts it. The easy majority never reaches you. The rest reaches a person who can actually solve it.

01
Repetitive questions, answered on the spot
Order status, shipping, returns, opening hours, availability. The AI knows your business and replies in seconds — at 2pm or at 2am.
02
Anything complex goes to a person
Refund disputes, damaged goods, the awkward edge cases. When a message needs judgement, a human picks it up with the full thread attached.
03
Customers stop waiting
A first reply in seconds instead of hours means fewer chase-up emails, fewer frustrated threads, and fewer refunds asked for out of impatience.
04
You get your evenings back
You stop being the support desk. The queue handles itself, and the only messages that reach you are the ones that genuinely need you.

Every incoming message

Where's my order?Do you ship here?I was charged twice

Voiyada AI reads it and decides

Simple and repetitive

Answered instantly, day or night, before the customer thinks to follow up.

Complex or sensitive

Routed to a human with the full thread attached — nothing gets guessed at.

03How it’s different

No asterisks, no usage traps.

Most helpdesk tools sell you a ticket allowance and then quietly meter something else on the side — usually the automation doing most of the work. We don’t play that game.

Typical helpdesk tools

“Automated interactions” metered separately from your ticket count
Per-agent seat fees that grow every time you add someone
Setup and onboarding fees before you send a single reply
Overage charges you only discover on the invoice

Voiyada

A ticket is a ticket — no second meter running behind the scenes
Flat monthly price, however many people you put on the account
No setup fees, no onboarding fees, no activation charge
Included volume stated up front, in plain numbers

Flat: Monthly pricing
$0: Per-agent seat fees
$0: Setup or onboarding fees

04Who it’s for

Built for any inbox — not just Shopify stores.

E-commerce

Order questions, returns, shipping updates — the three that fill your inbox.

Healthcare

Appointment questions and general inquiries, answered without tying up your front desk.

Transportation & logistics

Booking, tracking and scheduling questions handled the moment they come in.

Service businesses

Quotes, availability and day-to-day support, without the phone tag.

Works with any platform. The chat widget drops into any website, whatever it’s built on.

On Shopify? Order tracking is built in, free

05Pricing

Two plans. The only question is who handles the hard ones.

Starter

$100/month

You keep the complex tickets. Everything routine runs itself.

24/7 AI handling simple tickets instantly
2,000+ tickets/month included
Embeddable chat widget, works on any site
Complex tickets routed to your email — you handle those
Shopify order tracking bonus (if connected)
Self-serve, live in minutes
7-day trial for $1

$1 today, then $100/month. Cancel any time in the first 7 days.

Growth

Fully hands-off

From$1,800/month

A trained specialist takes the hard ones. You stop touching support entirely.

Everything in Starter, plus:

Dedicated trained human specialist handling complex tickets — you never touch them
5,000+ tickets/month included
Priority setup and onboarding
Fully hands-off

Book a Call

We’ll scope your volume and quote on the call.

Stop losing hours to repetitive support. Get started in minutes.